Orleans MA – Middleboro Auto Discount Center, Inc., a licensee of the Hertz Global network won the 2018 Top Performer NPS (Net Promoter Score) Award in Estero Florida on May 15, 2019. Franchise owner, Edward J. Bresnahan Jr., was on hand to receive the award from the Hertz Dollar Thrifty Licensee Operations department. NPS is a customer service initiative intended to bring service excellence to the customer experience for all the car rental brands under the Hertz Global network. Mr. Bresnahan’s Worcester and Cape Cod franchise had the highest NPS score combined out of 340 corporate and 135 franchised Thrifty and Dollar locations in the US and Canada.  Mr. Bresnahan’s Thrifty Car Rental franchise is a locally owned and a family operated business serving the Massachusetts area for over 30 years. Mr. Bresnahan credits his team for placing a “high priority on customer service excellence with personalized and professional attention to every customer”. He currently serves 4 markets located at the Worcester Regional Airport, the Barnstable Municipal Airport, the Hyannis Hy-Line Cruise Terminal and at 250 Route 6A, Orleans Massachusetts. Thrifty Car Rental serves the traveling public world-wide offering new vehicles and great rates to both business and leisure travelers. For local information about our products and services call (508) 792/0537 and for world- wide reservations and rates call 1-800-THRIFTY or find us on the web at www.thrifty.com.

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